A×S

Aruza × SRB

Centerpoint partnership value

Centerpoint · Aruza’s purpose-built sales operating system

Built for Aruza’s track. Engineered for the road ahead.

Aruza is not one of thousands of customers adapting to a generic product. Centerpoint brings its sales motion into one governed platform—one place for OSPs, D2D representatives, leads, inspections, proposals, contracts, customer signup, scheduling, and management visibility.

Aruza has an ambitious goal: triple the company’s size. The platform—and the pit crew that built it—are here to help make that next level possible.

Built around AruzaEvolved with the teamConnected end to end
A bespoke dark-green race car representing Centerpoint, the custom sales platform engineered for Aruza
The analogy is intentional: every major Centerpoint component was selected, connected, and tuned for Aruza’s own operating environment.

Team hours invested

2,961

Actual time recorded across the partnership

Hours contributed

745

Team time delivered but never billed

Major Centerpoint systems

12

Connected around Aruza’s operating model

Alignment cadence

Weekly

Long-running team check-ins and decisions

Custom, not commodity

This was not a Ford bought from a dealership that sells the same model to thousands of customers. It was engineered around Aruza’s own track.

See Centerpoint as one system

The original mandate

One sales operation. One platform: Centerpoint.

The major initiatives were not isolated feature requests. They were a coordinated effort to replace fragmented sales execution with Centerpoint—a single, governed operating system built around how Aruza sells.

One home for outside sales

The problem

OSPs were working across multiple systems, creating fragmented records, duplicated effort, and inconsistent handoffs.

What we built

Centerpoint brought lead capture, inspections, proposals, customer signup, scheduling, and follow-up into one connected workflow.

One operating record from first contact through closed-won.

Guardrails for door-to-door

The problem

Door-to-door representatives did not have a consistent, governed process for how field sales should move.

What we built

The D2D experience added structured lead capture, territories and map areas, permissions, roles, and defined handoffs.

Field speed without sacrificing management control.

Consistent customer agreements

The problem

Contract language and sales documents varied across people and processes, creating avoidable risk and confusion.

What we built

The proposal, signup, and contract-generation flow standardized how terms are presented, approved, and recorded.

A more consistent customer experience and business process.

A connected operating ecosystem

Centerpoint is the car—but it runs across a complex network of systems.

A single sales workflow can cross Centerpoint, an external API, authentication, data mapping, webhooks, storage, communications, and the system of record. That connected power is what makes the platform valuable—and what makes experienced ownership essential.

Centerpoint at the center of the operating network

Different features use different connections; each connection has its own uptime, credentials, limits, data contracts, and failure modes.

Centerpoint

The central sales platform

One experience coordinating many specialized systems behind the scenes.

FieldRoutes
Voice for Pest
CallRail
Twilio
WiseTack
Samsara
Listen360
Google Maps
Google Drive
Google Cloud Storage
SRB shared services

An upstream system goes down

The connected workflow can stall.

A partner service can be offline, degraded, or rate-limited. Centerpoint may still load while the handoff behind a sale, call, map, report, or sync is unable to finish.

An API or credential changes

A healthy car can appear broken.

Vendors change authentication, payloads, webhooks, and limits. A previously reliable connection can fail even when Centerpoint’s own code and infrastructure are operating normally.

The pit crew responds

Trace the chain. Find the fault. Get back on the road.

The original crew understands the browser, Centerpoint API, business rules, credentials, data mappings, storage, and partner responses—so it can isolate the failure and restore the affected workflow quickly.

The engineering depth underneath those connections

202K+

Nonblank source lines

201,857 lines across tracked production application code

48

Active application routes

Workflows, dashboards, tools, and customer-facing journeys

345

Custom React components

Purpose-built interface components, excluding UI-library primitives

417

API actions

Business operations exposed across 55 API controllers

Repository measurement as of Aug. 31, 2026. The integration inventory reflects named production touchpoints in current source: FieldRoutes, Voice for Pest, CallRail, Twilio, WiseTack, Samsara, Listen360, Google Maps, Google Drive, Google Cloud Storage, and SRB shared services. Different workflows use different subsets. Source-line count includes tracked production .NET, TypeScript, React, and CSS code; it excludes blank lines, tests, dependencies, generated output, migrations, and generated client types.

Built for the next level

A custom race car deserves the pit crew that knows every bolt.

Centerpoint is the car. The original builders bring the context, care, and response capacity to keep it dependable, tuned, and evolving as Aruza grows.

Institutional memory

The original team knows why each component exists, how the systems connect, and which tradeoffs shaped the build.

Pit-lane response

Reserved capacity means the people who understand the machine can diagnose issues and respond without a long rediscovery cycle.

Continuous tuning

As branches, workflows, integrations, and customer expectations change, the system can be adjusted instead of allowed to drift.

A shared finish line

Our success is measured in what Aruza can accomplish. We win when Centerpoint helps the company scale, operate better, and reach its goals.

A general software vendor

Sees a ticket and a codebase.

It must first relearn the architecture, business rules, integrations, history, and hidden dependencies before it can safely change the system.

A dedicated pit crew

Sees the whole car and the next race.

The builders stay connected to Aruza’s team, respond with the full history in mind, and tune Centerpoint around the company’s next operating need.

What this partnership means to us

We are grateful to help build what Aruza is becoming.

Aruza is a hypergrowth company with a bold goal to triple. That makes Centerpoint more than a software build for us. Every member of the SRB team feels the weight and responsibility of helping remove friction, unlock capacity, and enable the people behind that growth.

We value this relationship deeply, and we do not take Aruza’s trust lightly.

Gratitude

Invited to build alongside an ambitious team.

Responsibility

Systems our entire staff is accountable for.

Shared ambition

Using our abilities to help unlock Aruza’s next stage.

Operating outcomes

Centerpoint is already carrying real sales volume.

It is not a concept deck—it is the system Aruza uses to track leads through closed-won outcomes. The current dashboard view shows the scale of activity moving through Centerpoint.

Closed-won outcomes

9,565

Sales marked Closed Won in Centerpoint

Tracked won value

$3.28M

Centerpoint Closed Won $

Total leads tracked

22,857

Included in the displayed dashboard view

Overall conversion

41.8%

Reported by the Lead Flow Funnel

Source: Aruza Centerpoint Branch Manager dashboard, Lead Stats view, Feb. 1–Aug. 31, 2026, filtered to Outside Sales with five displayed closed-lost exclusions. “Tracked won value” reflects the dashboard’s Closed Won $ field. These figures describe business activity tracked through Centerpoint; they do not claim the software alone generated the sales.

Invested in the relationship

We proactively gave more than the invoices required.

This was intentional, relationship-first contribution—not work Aruza was contractually owed. Hours were removed before billing, and then additional discounts were applied to the labor that remained.

Two separate layers of contribution

First we contributed time. Then we discounted the labor that reached an invoice.

Stage 1 · Before billing

745 hours

Proactively delivered at no charge

2,216 billed
745 free

25.2% of all recorded team time was contributed.

Free support

303 hrs

Other non-billed work

442 hrs

Standard-rate equivalent$186,250
Stage 2 · After billing

$41,850

Additional labor discounts

$512,400 net

7 invoice-level discounts were applied after billed hours had already been reduced.

Gross invoiced labor

$554,250

Net labor billed

$512,400

Discounted after hour reductions7 invoices

Contributed time

$186,250

+

Invoice discounts

$41,850

=

Proactive relationship contribution

$228,100

The combined figure is the standard-rate equivalent of 745 intentionally non-billed hours at $250 per hour ($186,250), plus documented discounts on invoiced labor ($41,850). It excludes hosting and service charges. Exact reconciliation remains available in the accounting appendix.

Effort by year

The build accelerated as Aruza’s operating ambition grew.

Annual cohorts now focus on the work itself: total hours delivered, the portion billed or contracted, and the portion contributed by the team.

2024

595 hours

Total team effort delivered

17.6% contributed

Billed / contracted

490 hrs

Contributed

105 hrs

2025

1,546 hours

Total team effort delivered

22.4% contributed

Billed / contracted

1200 hrs

Contributed

346 hrs

2026 YTD

820 hours

Total team effort delivered

35.9% contributed

Billed / contracted

526 hrs

Contributed

294 hrs

Billed and contributed hours by year

2026 reflects activity through July.

The pit crew in practice

The pit crew turns shared ambition into a weekly operating rhythm.

The same team that understands the machine stays connected to the people driving it. Weekly check-ins convert that context into visible priorities, decisions, ownership, and progress.

Client-supplied estimate

RFP Management System

≈100 hours

Built to make management of initiatives and team efforts more visible—creating a shared view of requests, priorities, ownership, status, and delivery.

Primary purpose

Visibility

Operating view

Shared

The 100 hours are treated as an initiative allocation within the 2,961 recorded team hours, not as additional hours.

Weekly operating cadence

Every week

Long-running team check-ins kept stakeholders on the same page as the work evolved. The cadence provided a regular forum for progress review, priority decisions, dependency resolution, feedback, and shared accountability.

What a dedicated pit crew makes possible

Aruza gets implementation capacity plus the original crew’s context, coordination, and durable management rhythm around Centerpoint.

Major systems delivered

Centerpoint, component by component.

These are not twelve separate apps. Leads, field sales, inspections, proposals, contracts, signup, scheduling, dashboards, retention, and management tooling were engineered as coordinated components of Centerpoint—Aruza’s unified sales operating system.

Built and tuned around real operations

Hours are grouped from Asana task names, tags, notes, and client context. Retention is anchored to the signed proposal; the RFP System includes the client-confirmed estimate of approximately 100 hours.

Estimated team hours by major system

InitiativeEst. hoursEvidence
Lead System452.5Medium
D2D / Door Knocking App397High
Retention Wizard264High
Inspection System246High
Lead Dashboard137.5High
Task System102High
Customer Signup Wizard102.5Medium
RFP Management System100Medium
Phone System Integration80High
Scheduling System74.5High
Proposal System69.5High
Branch Manager Dashboard52.5High
Finance appendix: estimated cost allocation by initiativeOpen
InitiativeEst. hoursEst. attributed cost
Lead System452.5$72,977.26
D2D / Door Knocking App397$70,751.16
Retention Wizard264$58,919.52
Inspection System246$37,843.65
Lead Dashboard137.5$26,132.44
Task System102$19,744.51
Customer Signup Wizard102.5$18,389.5
RFP Management System100$17,304.96
Phone System Integration80$15,195.53
Scheduling System74.5$13,937.3
Proposal System69.5$11,227.27
Branch Manager Dashboard52.5$9,001.17

This finance view is intentionally secondary. Cost is an attribution estimate because individual Asana tasks are not directly linked to Stripe invoice lines.

Complete delivery record

Go past the summary. Explore every task.

The Centerpoint system estimates are only one way to understand the work. This explorer exposes all 1,068 exported Asana tasks—every title, hour, assignee, tag, note, section, project, and dependency included in the source file.

Loading the complete task history…

Accounting appendix

Exact numbers, visible from the start.

The complete reconciled ledger is shown below for finance review. Every included invoice is current.

Reconciled invoice ledger

All included invoices are current.

Billing monthBilling rangeInvoiceWorkedBilledNot billedGross laborDiscountNet laborServices/otherGrand total
Initial RetentionJan 23–Feb 26, 2024SRB-1186 / SRB-1200230.5169+61.5$42,500$42,500$9,934.8$52,434.8
May 2024May 1–May 31SRB-1220coverage gap038-38$9,500$9,500$0$9,500
Jul 2024Jul 1–Jul 31SRB-1239coverage gap1838-20$9,500$9,500$0$9,500
Aug 2024Aug 1–Aug 31SRB-125363.530+33.5$7,500$7,500$150$7,650
Sep 2024Sep 1–Sep 30SRB-125589.569+20.5$17,250$17,250$150$17,400
Oct 2024Oct 1–Oct 31SRB-126311945+74$11,250$11,250$150$11,400
Nov 2024Nov 1–Nov 30SRB-1273coverage gap1550-35$12,500$12,500$150$12,650
Dec 2024Dec 1–Jan 6SRB-128059.551+8.5$12,750$12,750$150$12,900
Jan 2025Jan 7–Jan 31SRB-1290119.571+48.5$17,750$17,750$150$17,900
Feb 2025Feb 1–Feb 28SRB-12965949+10$12,250$12,250$150$12,400
Mar 2025Mar 1–Mar 31SRB-13067467+7$16,750$16,750$150$16,900
Apr 2025Apr 1–Apr 30SRB-13099585+10$21,250$21,250$150$21,400
May 2025May 1–May 31SRB-1315161.598+63.5$24,500$24,500$150$24,650
Jun 2025Jun 1–Jun 30SRB-1319119.587+32.5$21,750$21,750$150$21,900
Jul 2025Jul 1–Jul 31SRB-1322136.587+49.5$21,750$21,750$837.56$22,587.56
Aug 2025Aug 1–Sep 2SRB-1327115.591+24.5$22,750$22,750$841.25$23,591.25
Sep 2025Sep 3–Oct 6SRB-1332150145+5$36,250−$7,250$29,000$772.26$29,772.26
Oct 2025Oct 7–Nov 4SRB-1336144.5125+19.5$31,250−$6,250$25,000$772.26$25,772.26
Nov 2025Nov 5–Dec 2SRB-13409473+21$18,250$18,250$667.92$18,917.92
Dec 2025Dec 3–Jan 5SRB-1344277222+55$55,500−$11,100$44,400$667.92$45,067.92
Jan 2026Jan 6–Feb 2SRB-1347105.584+21.5$21,000$21,000$667.92$21,667.92
Feb 2026Feb 3–Mar 2SRB-135214390+53$22,500−$4,500$18,000$594.81$18,594.81
Mar 2026Mar 3–Apr 2SRB-1356144.585.5+59$21,375−$4,275$17,100$662.3$17,762.3
Apr 2026Apr 3–May 4SRB-135915684.5+71.5$21,125−$4,225$16,900$1,082.52$17,982.52
May 2026May 5–Jun 1SRB-1363128.585+43.5$21,250−$4,250$17,000$1,682.26$18,682.26
Jun 2026Jun 2–Jul 1SRB-136610266.5+35.5$16,625$16,625$2,427.58$19,052.58
Jul 2026Jul 2–Aug 3SRB-137040.530.5+10$7,625$7,625$1,236.13$8,861.13
All current invoices2,9612,216+745$554,250−$41,850$512,400$24,497.49$536,897.49

All included invoices are current. Reconciled invoice total: $536,897.49.

Three older ranges have incomplete task coverage in the current Asana export and are flagged above.